Before leaving home :

Check the traffic laws for Portugal. Such information can be requested from the embassy or consulate of the country you will visit. You will also find useful information in our Travel Guide.
Be sure your driver’s license is valid and check if you also need an international one.
Don’t forget the car rental voucher.
Make a brief plan for your first day of driving. Where and when will be your first stop?

Opening hours:
Our car rental partners can deliver your car any time of the day, every day of the year, at most of our destinations.

Which car do you need : In most of our destinations you will not NEED a 4WD, although it might be fun to drive one. Mostly it is also more comfortable and safer to take a car with air conditioning instead of one with an open top.
Do you need any extras : Please check in our extra option list and order them together with your car.
Child seat : Please note that especially in the Mediterranean countries the standard of the child seats may differ from what you are used to. Bringing your own child seat might be better.
Roof rack: Consider renting a bigger car instead of a small one with roof rack as it is more comfortable to drive without roof rack and the risk of theft. No insurance covers damages caused by roof rack- or luggage on the roof.

Insurances
For your convenience you can of course chose to buy an extra insurance locally to avoid any excess payments to the car rental company at your destination.
Any extra insurance purchased locally are not refundable from BRAVACAR
Exceptions to an All Inclusive Insurance
Charges for any of the damages below will be charged directly to the client, the most important are the following:
Antenna, trays, damage to car lock, loss or damage to keys, windshield wipers, mirrors, spare key and car jack, hubcap, lights, gas cap, warning triangles, damage to the upholstery of the car, extreme dirtiness in the car, underside damage, damage due to offences of traffic laws, tire punctures and burst tires, fuel errors, damage to child seats and baby seats, lack of electricity because of forgotten turn on electrical devices. The car rental company, in any case, is not obligated in replacing a flat tire or damages in music equipment, damages caused by client having used wrong kind of fuel, damages caused by off road driving, tow-away charges.
Damage caused by drunk driving or negligent driving will never be excluded from the client's direct responsibilities.
In some locations there is an additional insurance also for Wheels/ Underside and glass (WUG), which can be purchased at the time of the booking. For your location, you will see all the available extras after having chosen your car category.
No insurance covers damages caused willfully or wrecklessly.
About all extras, the prices on the BRAVACAR web page are valid only when you book at the same time as you book the car. Most of the extras can be purchased also locally but the price might differ and is normally higher.

At the delivery

Please check:
-damages on the car. Have it written down on your contract
-where the spare tire and necessary tools for changing wheels are.
-DO NOT forget to take your copy of the contract!
-if you have local currency, for tolls etc. Not all petrol stations will accept credit cards.
-do you know exactly where to return the car when the rental is over.
-ask the representative for instructions for your first destination.
-check what kind of fuel the car needs. Diesel or petrol?
-ask what you have to do in case of accident/damage. At some destinations it is necessary to make a police report even for the smallest damage.


In case of accident

In the unlucky event of accident the most important advice is:
STAY CALM and try not to panic!
If anybody is injured, help them first and if needed call the ambulance
Call the car rental company.
Call also the police and make a report of the accident/damage.
Obtain as much information as possible about the other vehicle and driver, like name, registration number etc.
In case of mechanical breakdown contact the car rental company or the Road Assistance.



Please read also our Terms and Conditions